Last updated: September 24, 2026
1. General
LeatherLuxuryStore strives to deliver orders to its customers quickly and carefully, with free shipping on all orders over €150. In this Shipping Policy, you will find information regarding the processing, shipment, and delivery of your order.
2. Shipping Destination
We deliver to addresses in all member states of the European Union.
Orders with a delivery address outside the European Union cannot be processed at this time.
3. Shipping Costs
For all orders delivered within the European Union:
Free shipping on orders over €150.
For orders under €150, shipping costs are calculated based on the delivery country and clearly shown at checkout before you complete your payment.
4. Order Processing
Orders placed on business days before [CUT-OFF TIME – TO FILL IN] (CET/CEST – Amsterdam time) are generally processed on the same day or no later than the following business day.
While we aim for rapid processing, delays may occur in exceptional cases, such as peak periods, public holidays, or due to unforeseen circumstances.
5. Delivery Time
After dispatch, the expected delivery time is typically [TO FILL IN, e.g. 1–3] business days within the Netherlands and Belgium and [TO FILL IN, e.g. 3–7] business days to other EU countries.
The stated delivery times are indicative and do not constitute a guarantee. Deliveries may experience delays due to factors beyond the control of LeatherLuxuryStore, such as carrier delays, extreme weather conditions, or other unforeseen events.
6. Shipment & Track & Trace
Once your package is shipped, you will receive a shipping confirmation email containing a Track & Trace code so you can follow your order.
We partner with reliable logistics providers and delivery services to ensure fast and safe delivery.
7. Missed Deliveries
If you are not present at the time of delivery, the carrier may:
- Attempt a re-delivery;
- Deliver the package to a neighbor (if permitted);
- Deliver the package to a pick-up point;
- Handle the package in accordance with the specific carrier’s terms and conditions.
If a package is not collected from a pick-up point within the specified timeframe and is consequently returned to us, return and administrative handling fees may be charged to the customer in accordance with our General Terms and Conditions.
8. Damaged or Incomplete Deliveries
Please inspect your order immediately upon receipt.
If an order arrives damaged or incomplete, please contact us as soon as possible—preferably within 48 hours of receipt—at:
leatherluxurystore@hotmail.com
If possible, attach photos of the packaging and the received products so we can process your claim quickly.
9. Returns
For detailed information on returning products, please refer to our separate Return Policy.
10. Contact Details
[COMPANY LEGAL NAME – TO FILL IN] (LeatherLuxuryStore)
Commercial Register Number: [REGISTRY CODE – TO FILL IN]
EMTAK Activity Code: [TO FILL IN, if applicable]
[STREET ADDRESS – TO FILL IN]
[POSTAL CODE AND CITY – TO FILL IN]
Estonia
Contact:
+31 6 48488484
Email: leatherluxurystore@hotmail.com
We thank you for your trust in LeatherLuxuryStore and strive to handle every order with care and to your satisfaction.